Kindred Awakening Policy
Cancellations: Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. Please arrive 5-10 minutes early to your appointment to fill out any necessary paperwork and allow time for consultation. Any cancellations or no shows with less than 24 hours of notice are subject to a cancellation fee amounting to 50% of your scheduled service. Your balance must be paid prior to your next scheduled appointment.
Tardiness: Your session is your scheduled time. Scheduled times cannot be adjusted to accommodate tardiness. Payment for full session booked is required at time of service.
All are welcome here: Equal care will be provided to all clients regardless of age, race, ethnicity, physical ability or attributes, religion, sexual orientation, gender identity or gender expression.